Training FAQ

Please read the answers below to the most frequently asked questions.

1. What should I wear to class?

Most classes include hands-on exercise, therefore students in classes with a hands-on laboratory component should wear clothes that are appropriate for outdoor hands-on work, including closed toe shoes/safety toe with sturdy soles.

2. What is your cancellation policy?

Cocciardi and Associates, Inc. reserves the right to cancel a class due to insufficient registration.  Full course fees will be refunded or applied as a credit to future classes.

3. What is your refund policy?

Cancellations must be made five (5) business days prior to the start of class to receive a full refund.  If less than five (5) business days notice is given, a 50% refund will be returned.

4. Is lunch provided?

We provide a lunch break for class attendees, however, attendees are required bring their own lunch, or can go out and get lunch over the lunch break.  Guests are welcome to use our kitchen facilities to enjoy their lunch break.  Please visit our DIRECTIONS page for local restaurants.